🤝

Customers & Retention

Your best source of new revenue is already in your contact list

Winning new customers costs five to seven times more than keeping existing ones. Learn how to work your existing base, re-engage lapsed customers, and turn happy clients into your best salespeople.

3 guides in this module

Work through them in order or jump to what you need most.

Guide 1 of 3

Existing Customers Are Your Best Source of New Work — Here's How to Use That

Winning a brand new customer costs far more time and effort than getting more work from someone who already trusts you. Here's how to make the most of past customers.

Guide 2 of 3

How to Re-Engage Customers You Haven't Spoken to in a While

Got past customers you haven't heard from in months? They haven't forgotten you — they're just busy. Here's how to reconnect.

Guide 3 of 3

Work Drying Up? A 90-Day Plan to Get Your Diary Full Again

Bookings have gone quiet and you're worried. Here's a practical 90-day plan to get busy again.